Can I void or refund a Songfile license?

Per the terms of use, licenses issued through Songfile are non-refundable. However, if you need to correct information on a Songfile license and repurchase the license(s) with corrected information, HFA can void the original license(s) and issue a refund for original orders, minus processing fees. Please note that refunds cannot be issued for licenses that are more than 60 days old.

To submit a request for voiding/refunding of a Songfile license please complete the Songfile Void Request Form [hyperlink form] and be sure to include the following:

• First Name, Last Name
• Email Address
• Old License and Order Number
• New License and Order Number
• Reason for Void

NOTE: Once a Songfile license has been issued, no changes or updates can be made to the information on that license.